If you are applying to register at Central Surgery the following documents must be completed, signed and returned to Central Surgery, before making an appointment to see a Doctor, Practice Nurse or Healthcare Assistant:
|Name||Qualification||Male / Female||Days|
|Dr Peter H Keller||MBBS MRCS LRCP
D’Obst RCOG CDC
|Dr Deborah M Kearns||MBChB DCh MRCGP||Female||Mon/Weds|
|Dr Jenna Chadwick||MRCGP||Female||Tues/Thurs/Fri|
|Dr Aine McGeary||MB BCh BAO (Hons)
|Dr Madanayake Piyumi||BSc MBBS MRCGP||Female||Mon/Weds/Fri|
|Dr Rebecca Thorp||MBChb MRCGP DRCOG||Female||Maternity Leave|
|Dr Subhashish Das
||MBChB BSc MRCGP
|Dr Keith Remedios||MBBS MRCGP MPHARM (Hons)||Male||Tues/Weds/Thurs/Fri|
|Hilary Lowbridge||Nurse Practitioner||RGN|
|Practice Business Manager
Assistant Practice Manager
If you change name, address or telephone number, please let our receptionists know by completing the Form below, calling the Surgery or writing to us. If you move outside the practice area you may need to find a doctor in your new area. There are instructions on what to do when you move to a new area on the back of your NHS medical card.
Central Surgery has access for wheelchairs at the front entrance of the surgery and we also have a disabled toilet in the main reception area.
Nappy changing facilities are available.
Bell Street Car Park is situated outside of the surgery. This has 96 space and 8 blue badge bays. Car park location (for Sat Nav purposes) is CM21 9AA.
Car Park Tariffs: Monday – Friday 07:30 – 18:30
|Up to 30 mins||£0.00 NB a ticket MUST still be taken from the ticket machine and be displayed|
|Up to 1 hour
|Up to 2 hours
|Up to 3 hours
|Up to 4 hours
|Up to 5 hours
Please note that no ticket is required outside chargeable hours (e.g. Saturday or Sunday or any day after 18:30)
Blue Badge holders may park for free and without time limit in this car park, provided the Blue Badge is properly displayed in the vehicle they are using.
Bell Street car park also contains designated motorcycle bays and motorcycles parked within these bays may park free of charge.
We look forward to hearing from our patients about the progress of our surgery and in order to improve we need you to have your say. Find out more about making Comments and Suggestions.
Central Surgery aims to give a friendly and professional service to all our patients. However, if you have any concerns about any aspect of our service, please let us know in the first instance by contacting the Practice Manager who will be happy to help.
We will always try to resolve any issue when it is first identified to us. However if we cannot sort out your problem in this way and you wish to make a complaint, the Quality Team at East and North Hertfordshire CCG can advise you about the complaints procedure and arrange for a complaints officer to contact you. You can contact the team on:
Telephone: 01707 685356
We keep strictly to the rules of medical confidentiality so if you are complaining on behalf of someone else, we have to know that you have his or her permission to do so. A note signed by the person concerned will be needed. If they do not have the capacity to agree for a complaint to be made on their behalf, the person legally charged with their affairs can agree to the complaint being made. In other situations we will consider what is in the patient’s best interests.
The Annual complaints report is prepared in April annually, and will analyse complaints received in the period from the preceding 1st April:
We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and treatment so that those treating you can give you the best possible care.
This information may be used for management and audit purposes. However, it is usually only available to, and used by, those involved in your care. You have the right to know what information we hold about you. If you would like to see your records please contact the Practice Manager.
East and North Hertfordshire Clinical Commissioning Group (CCG) is the organisation responsible for commissioning (planning, designing and paying for) our NHS services. The CCG is made up of local GPs and health professionals, working together with other clinicians and patients, to decide how the local NHS budget of £611m should be spent.
The CCG serves over half a million people (552,900) registered at 60 GP Practices across east and north Hertfordshire. The GPs understand the health needs of their patients, and they believe this local approach to commissioning helps ensure good quality services that meet the needs of the population.
The CCG’s mission is:
The CCG are one of six localities; Lower Lea Valley, North Herts, Stevenage Group; Upper Lea Valley, Welwyn Hatfield and Stort Valley and Villages.
There are six practices in the Stort Valley and Villages locality, covering the areas of Sawbridgeworth, Bishop's Stortford and Much Hadham; providing care for a population of 58,000.
Most of the health budget is spent on acute hospital care which includes emergency treatment, planned operations, tests and investigations.
The locality budget for 2012/13 is £58.4m which is used to fund the following services for our patients:
Visit them at www.enhertsccg.nhs.uk or find out more about the locality groups they represent.
East and North Hertfordshire Clinical Commissioning Group
Welwyn Garden City
Tel: 01707 390855
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