Central Surgery

COVID-19 Vaccination

We are receiving a high volume of calls regarding the COVID vaccine and when you will be receiving the 1st/ 2nd vaccine. We are unable to give timeframes for this and we do not require you to contact us to be added to a waiting list. You will be contacted when your cohort becomes eligible.   

I am sure you understand that we need to keep our phone lines accessible for medical queries that we can deal with.   

The COVID vaccine programme is being run as a communal effort with our neighbouring practices. We are glad to say the first clinics have been a tremendous success.   

You can visit www.gov.uk/joint-committee-on-vaccination-and-immunisation-advice-on-priority-groups-for-covid-19-vaccination-30-december-2020 for further advice on priority groups.

You can visit www.gov.uk/coronavirus to read more information on the COVID-19 vaccination programme.  

You can also download these informative leaflets "Why do I have to wait for my COVID-19 Vaccine" and "What to expect after your COVID-19 Vaccination" and "COVID19 guide for adults"

We would also strongly advise you to update your contact details and sign up to the SMS text messaging service by completing our update contact details form.

PLEASE NOTE: All COVID19 vaccine clinics will be held at the Bishops Stortford Football Club, Woodside, Dunmow Road, Birchanger, Bishops Stortford, CM23 5RG. There will be no COVID19 vaccines given from Central Surgery at the present time.
See map for Bishops Stortford Football Club

Coronavirus (COVID-19) Alert

Please note that during the second national lockdown the practice remains open and continues to offer access to health care. Since the beginning of the pandemic the way we deliver access and appointments has changed, these changes are to ensure the ongoing safety of our patients and staff.

The majority of our appointments will initially be telephone consultations. We also encourage you to use our eConsult system available from this website (no username or password required).

If required a face to face appointment will be given by the clinician. At this time please do not attend to the surgery, unless you are advised to do so by a member of the Practice team.

To book a telephone consultation or for anything else please call the surgery on 01279 603 180.

Please note our telephone system is exceptionally busy, you may wish to use other resources such as the NHS website for self-care advice or NHS 111 online

If you have been booked a face to face appointment please attend wearing a mask/face covering, ring the doorbell when you arrive and you will be screened and shown to a waiting room. 

If you answer Yes to any of the following questions we ask you to cancel your appointment, isolate as advised by the government and arrange a test for COVID19 by going online or calling 119.

Do you have;

  • A new continuous cough
  • A high temperature (above 37.8)
  • A new loss of taste or smell
  • Have you been told to self-isolate

Please ensure we have your most up-to-date contact details and sign up to the SMS text messaging service by completing our update contact details form

Visit NHS.uk for the latest guidance on coronavirus COVID-19, including symptom checker, self-care and social distancing

Refer to NHS 111 Online to check if you have coronavirus symptoms. If you have severe COVID-19 symptoms and need further advice call NHS 111 - not the surgery Isolation Notes are available online from NHS 111, if you are self-isolating and need a note for your employer

The NHS Volunteer Responders programme is available online to help support those who need it. Volunteers can collect and deliver shopping, medication and other essential supplies. Alternatively can call 0808 196 3646 between 8am and 8pm, 7 days a week to self-refer.

Domestic abuse and victim support during COVID

Maternity Information

Attending Antenatal and postnatal care is essential to ensure the wellbeing of pregnant women and their babies. All pregnant women who are well should attend their care as normal. If you are pregnant and have symptoms of possible Covid-19 infection, you should call to defer routine visits until after the isolation period is over. 

Advice for patients with chronic lung conditions

Due to the current concerns over coronavirus and increase in demand for inhalers, we would advise our patients with chronic lung conditions to follow the guidance set out by Asthma UK, please view the guidance.
Patients are asked not to request extra inhalers. The government have issued guidance to General Practice not to alter our prescription processes to ensure we maintain availability for those who need it.
If you have concerns regarding the management of your current lung condition, you may contact the surgery to arrange a telephone consultation with one of our respiratory team.
If you do not currently take inhalers and you are asymptomatic, you do not need to start taking inhalers now.

Contact Details

Central Surgery
Bell Street
CM21 9AQ

Tel: 01279 603180

Phone lines are open:
8:00am - 6:30pm Mon-Fri

Doors open:
8:30am - 6:30pm Mon-Fri

We are closed on bank holidays

Out of Hours

If you require urgent medical assistance when we are closed please call 111. Calls are free from both landlines and mobiles.