Coronavirus (COVID-19) Alert
Please note that during the second national lockdown the practice remains open and continues to offer access to health care. Since the beginning of the pandemic the way we deliver access and appointments has changed, these changes are to ensure the ongoing safety of our patients and staff.
The majority of our appointments will initially be telephone consultations. We also encourage you to use our eConsult system available from this website (no username or password required).
If required a face to face appointment will be given by the clinician. At this time please do not attend to the surgery, unless you are advised to do so by a member of the Practice team.
To book a telephone consultation or for anything else please call the surgery on 01279 603 180.
Please note our telephone system is exceptionally busy, you may wish to use other resources such as the NHS website for self-care advice or NHS 111 online
If you have been booked a face to face appointment please attend wearing a mask/face covering, ring the doorbell when you arrive and you will be screened and shown to a waiting room.
If you answer Yes to any of the following questions we ask you to cancel your appointment, isolate as advised by the government and arrange a test for COVID19 by going online or calling 119.
Do you have;
- A new continuous cough
- A high temperature (above 37.8)
- A new loss of taste or smell
- Have you been told to self-isolate
Please ensure we have your most up-to-date contact details and sign up to the SMS text messaging service by completing our update contact details form
Visit NHS.uk for the latest guidance on coronavirus COVID-19, including symptom checker, self-care and social distancing
Refer to NHS 111 Online to check if you have coronavirus symptoms. If you have severe COVID-19 symptoms and need further advice call NHS 111 - not the surgery
Isolation Notes are available online from NHS 111, if you are self-isolating and need a note for your employer
The NHS Volunteer Responders programme is available online to help support those who need it. Volunteers can collect and deliver shopping, medication and other essential supplies. Alternatively can call 0808 196 3646 between 8am and 8pm, 7 days a week to self-refer.
Domestic abuse and victim support during COVID
Attending Antenatal and postnatal care is essential to ensure the wellbeing of pregnant women and their babies. All pregnant women who are well should attend their care as normal. If you are pregnant and have symptoms of possible Covid-19 infection, you should call to defer routine visits until after the isolation period is over.
Advice for patients with chronic lung conditions
Due to the current concerns over coronavirus and increase in demand for inhalers, we would advise our patients with chronic lung conditions to follow the guidance set out by Asthma UK, please view the guidance.
Patients are asked not to request extra inhalers. The government have issued guidance to General Practice not to alter our prescription processes to ensure we maintain availability for those who need it.
If you have concerns regarding the management of your current lung condition, you may contact the surgery to arrange a telephone consultation with one of our respiratory team.
If you do not currently take inhalers and you are asymptomatic, you do not need to start taking inhalers now.