If you are applying to register at Central Surgery the following documents must be completed, signed and returned to Central Surgery, before making an appointment to see a Doctor, Practice Nurse or Healthcare Assistant:
Name | Qualification | Male / Female | Days |
Dr Deborah M Kearns | MBChB DCH MRCGP | Female | Mon/Tues |
Dr Jenna Chadwick | MRCGP | Female | Tues/Thurs/Fri |
Dr Piyumi Madanayake | BSc MBBS MRCGP | Female | Mon/Tues(AM)/Weds/Thurs(AM) |
Dr Rebecca Thorp | MBChb MRCGP DRCOG | Female | Mon(AM)/Weds(AM)/Thurs(AM)/Fri |
Dr Subhashish Das |
MBChB BSc MRCGP |
Male | Mon/Tues/Weds/Thur |
Dr Keith Remedios | MBBS MRCGP MPHARM (Hons) | Male | Weds/Thurs/Fri |
Dr Ashikur Rahman | BSc (Hons) MBBS MRCGP | Male | Weds/Thurs/Fri |
Dr John Portelly | MBBS DRCOG MRCGP | Male | Mon/Tues |
Name | Title | Qualification |
Bernadette Wilson | Practice Nurse | RGN |
Nicola Harding | Practice Nurse | RGN |
Claire Ward | Practice Nurse | RGN |
Aaron Taylor | Urgent Care Practitioner | HCPC Registered |
Name | Title |
Liz Scott April Gordon |
Practice Business Manager Assistant Practice Manager |
Natalie Lipman | Reception Manager |
If you change name, address or telephone number, please let our receptionists know by completing the Form below, calling the Surgery or writing to us. If you move outside the practice area you may need to find a doctor in your new area. There are instructions on what to do when you move to a new area on the back of your NHS medical card.
Central Surgery has access for wheelchairs at the front entrance of the surgery and we also have a disabled toilet in the main reception area.
Nappy changing facilities are available.
Bell Street Car Park is situated outside of the surgery. This has 96 space and 8 blue badge bays. Car park location (for Sat Nav purposes) is CM21 9AA.
Car Park Tariffs: Monday – Friday 07:30 – 18:30 | |
Up to 30 mins | £0.00 NB a ticket MUST still be taken from the ticket machine and be displayed |
Up to 1 hour |
£0.20 |
Up to 2 hours |
£0.50 |
Up to 3 hours |
£1.00 |
Up to 4 hours |
£1.50 |
Up to 5 hours |
£2.00 |
All day | £3.50 |
Please note that no ticket is required outside chargeable hours (e.g. Saturday or Sunday or any day after 18:30)
Blue Badge holders may park for free and without time limit in this car park, provided the Blue Badge is properly displayed in the vehicle they are using.
Bell Street car park also contains designated motorcycle bays and motorcycles parked within these bays may park free of charge.
We look forward to hearing from our patients about the progress of our surgery and in order to improve we need you to have your say. If you would like to send us any feedback, you can do so using our Comments and Suggestions Form
Central Surgery aims to give a friendly and professional service to all our patients. However, if you have any concerns about any aspect of our service, please let us know in the first instance by contacting the Practice Manager who will be happy to help. We will always try to resolve any issue when it is first identified to us. However if we cannot sort out your problem in this way and you wish to make a complaint, please contact NHS England:
NHS England welcomes concerns, compliments and complaints as valuable feedback that will help us learn from your experiences and make improvements to services we commission.
You can complain or give feedback:
By post to:
NHS England
PO Box 16738
Redditch
B97 9PT
By email to: england.contactus@nhs.net
If you are making a complaint please state: ‘For the attention of the complaints team’ in the subject line.
By telephone: 0300 311 22 33
We keep strictly to the rules of medical confidentiality so if you are complaining on behalf of someone else, we have to know that you have his or her permission to do so. A note signed by the person concerned will be needed. If they do not have the capacity to agree for a complaint to be made on their behalf, the person legally charged with their affairs can agree to the complaint being made. In other situations we will consider what is in the patient’s best interests.
The Annual complaints report is prepared in April annually, and will analyse complaints received in the period from the preceding 1st April:
We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and treatment so that those treating you can give you the best possible care.
This information may be used for management and audit purposes. However, it is usually only available to, and used by, those involved in your care. You have the right to know what information we hold about you. If you would like to see your records please contact the Practice Manager.
East and North Hertfordshire Clinical Commissioning Group (CCG) is the organisation responsible for commissioning (planning, designing and paying for) our NHS services. The CCG is made up of local GPs and health professionals, working together with other clinicians and patients, to decide how the local NHS budget of £611m should be spent.
The CCG serves over half a million people (552,900) registered at 60 GP Practices across east and north Hertfordshire. The GPs understand the health needs of their patients, and they believe this local approach to commissioning helps ensure good quality services that meet the needs of the population.
The CCG’s mission is:
The CCG are one of six localities; Lower Lea Valley, North Herts, Stevenage Group; Upper Lea Valley, Welwyn Hatfield and Stort Valley and Villages.
There are six practices in the Stort Valley and Villages locality, covering the areas of Sawbridgeworth, Bishop's Stortford and Much Hadham; providing care for a population of 58,000.
Most of the health budget is spent on acute hospital care which includes emergency treatment, planned operations, tests and investigations.
The locality budget for 2012/13 is £58.4m which is used to fund the following services for our patients:
Visit them at www.enhertsccg.nhs.uk or find out more about the locality groups they represent.
East and North Hertfordshire Clinical Commissioning Group
Charter House
Welwyn Garden City
Herts
AL8 6JL
Tel: 01707 390855
Thank you for agreeing to help us keep our records current and accurate.
Please fill in all of the appropriate fields and click 'Submit'.
Note: By using this form you will be sending information about yourself across the Internet. Whilst every effort is made to keep this information secure, you should be aware that we cannot offer any guarantees of absolute privacy. If this matter concerns you then you should use another method to notify us of your information.
Personal Information
Personal information retained on this system is stored in a secure data centre located in the UK and is treated as confidential.
Medical
Examinations/Reports
|
|
Full medical and report including HGV /LGV / PSU / PCV /COACH/ BUS / TAXI
Elderly/ Diabetic driver
|
£133.00 |
Pre-Employment Examination and Report |
£133.00
|
General and Employment Medical Examination
and proforma report
|
£170.00 |
Proforma report only |
£89.50
|
Extract from records |
£67.00
|
Assessment of Capacity ( for power of
attorney/court of protection) |
£133.00
|
Written Report without Examination, providing a detailed opinion and statement on the
condition of the patient (eg 30 minutes)
|
£133.00 |
GP Report for Insurance Applicants |
£104.00
|
GP Supplementary reports |
£27.00
|
Certificates
Letter and Forms
|
|
Letter re Fitness to Exercise |
£40.00
|
Fitness to Travel Letter (no medical) |
£40.00
|
Accident
or Sickness Insurance Certificate - short certificate of incapacity without
examination for patient to claim under accident or sickness insurance
|
£40.00 |
Fitness to Travel (with examination) |
£80.00
|
Fitness to Perform |
£45.00
|
Shotgun Licence |
£20.00
|
Freedom from Infection Certificate |
£40.00
|
Private Sick Note (any sick note within the
first 7 days is private) |
£40.00
|
Validation
of Private Medical Insurance (PMI) claim form, to support a claim for benefit
in connection with private medical insurance, or completion of a
pre-treatment form |
£40.00 |
Letter to Airline regarding Medication etc |
£20.00
|
Cancellation of Holiday Claim Form |
£40.00
|
To Whom It May Concern Standard Letter |
£20.00 - £50.00
|
Private Prescription |
£15.00
|
Childminder (OFSTED health declaration
form) |
£87.50
|
Medical Insurance certificate (e.g. BUPA,
PPA, PPP) |
£65.00
|
|
|
Adoption
fees are usually paid by the prospective parent, sometimes by the
adoption/fostering agency or authority. This needs to be established prior to
your appointment
|
|
Form AH – Health assessment, Prospective
Carer |
£73.86
|
Form AH2 – Adult Health Update, Parent |
£24.36
|
|
|
Overseas
Visitors (those not eligible for NHS treatment)
|
|
Private Consultation (20 minutes) (costs of
drugs and dressings will be additional) |
£60.00
|